Shipping & Returns
- Shipping & Delivery
Yanagi Knife Inc. 柳葉刀鋪 ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.Also can ships worldwide.
All parcels please use the business address to ship, if you fill in a private address, there will be a staff contact you to change the delivery information. If you can not contact the guests for a long time, the order will eventually be canceled, the amount will be fully refundable to the customer's account.
- Return Policy
You may purchase merchandise from www.yanagiknife.com by using any one of the payment options.
- No exchanges or returns will be accepted without receipt, or after 14 days from original date of purchase.
- Merchandise can only be returned if it is in its original packaging and condition. All returns are subject to charge 20% fee of items you purchased.
- Please send all items for return via either insured USPS mail with returned Receipt.
- Placing an order indicates your acceptance of our return policy.
- If your order required basic sharpening sevice, items you have used or damaged after purchase,special orders and clearance items are not eligible for return or exchange.
Yanagi Knife Inc. 柳葉刀鋪 reserves the right to change its payment procedures at any time without prior notice to you.